News

25 MarLos Angeles Times: CAN YOU GET AN AIRLINE TICKET REFUND DUE TO POSTPONED OLYMPICS OR CORONAVIRUS CRISIS?


Getting a refund from an airline has never been easy, and it hasn’t become more so in this time of chaos…

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20 MarDallas Morning News: AMERICAN AIRLINES CEO, UNION LEADERS BEG FOR GOVERNMENT AID ‘WITH APPROPRIATE CONDITIONS’


Elected officials and consumer groups have pushed for bans on stock buybacks and dividends in exchange for help. By Kyle Arnold…

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19 MarConsumer Group Letter to U.S. Congressional Leadership


The Honorable Mitch McConnellMajority LeaderUnited States SenateWashington, D.C. 20510 The Honorable Nancy PelosiSpeakerUnited States House of RepresentativesWashington, D.C. 20515 The Honorable…

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19 MarConsumer Groups Urge Congress To Insist On Consumer Protections In Airline Taxpayer Bailout


WASHINGTON, DC – A coalition of national consumer and passenger rights groups today called on Congress to include provisions in any contemplated…

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10 MarConsumer Group Letter to U.S. Transportation Secretary Elaine Chao


Honorable Elaine ChaoSecretaryU.S. Department of Transportation1200 New Jersey Avenue, SEWashington, DC 20590 March 10, 2020 Dear Secretary Chao: Three years ago…

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10 MarConsumer Groups Call On U.S. DOT To Lift Three-Year Suspension Of Inquiry Into Airline Distribution Practices


Need for Department of Transportation’s request for information has grown more urgent as airlines increasingly impede competition and comparison shopping WASHINGTON…

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23 JanAFAR: WHY ONLY SOME FLIGHTS ARE CANCELED IN BAD WEATHER


By Barbara Peterson AFAR Media January 23, 2020 Welcome to AFAR Answers: a deep dive into all your unanswered travel questions….

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06 DecAir Transport World & Aviation Week: SPIRIT SUES US DOT OVER SOUTHWEST’S VACANT NEWARK SLOTS


By Ben Goldstein Air Transport World December 6, 2019 Spirit Airlines is suing the US Department of Transportation (DOT), alleging the department…

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22 NovAir Transport World: DOT GIVES FINAL APPROVAL FOR DELTA-VIRGIN-AIR FRANCE-KLM JV


The US Department of Transportation (DOT) has issued final approval for a grant of global antitrust immunity to the transatlantic joint venture (JV)…

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22 NovDallas Morning News: AMERICAN AIRLINES HAS BUMPED MORE PASSENGERS THIS YEAR THAN ALL OTHER U.S. AIRLINES COMBINED


With the busy holiday travel season approaching, the risk of getting forced off your flight rises. By Kyle Arnold Dallas Morning…

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