News

22 AugARE DOT DELAYS MORE ABOUT POLICY THAN PRACTICALITY?


Under a bipartisan FAA funding bill passed in 2016, the DOT was mandated to require airlines to promptly refund checked baggage…

Read More

12 AugRESORT FEES ARE THE CENTER OF SUITS THAT COULD CHANGE TRAVEL BOOKING EXPERIENCE


Attorneys general for Nebraska and the District of Columbia have taken legal aim at one of the travel world’s hot-button issues:…

Read More

29 JulTRAVEL FAIRNESS NOW OPPOSES BILL TO INCREASE HOTEL AND AIRLINE PROFITS AT CONSUMERS’ EXPENSE


Consumer advocacy group says bill is latest industry effort to have public bypass independent websites that allow travelers to save money…

Read More

26 JulTRAVEL FAIRNESS NOW RECOMMENDS GOVERNMENT ACT TO HALT DECEPTIVE HOTEL RESORT FEES


Consumer advocacy group says mandatory charges trick consumers into believing the cost of a hotel stay is more affordable than it…

Read More

24 JunTRAVEL FAIRNESS NOW URGES TAXPAYERS TO SEEK REFUNDS FOR CONTRIBUTIONS TO FUNDING U.S. DEPARTMENT OF TRANSPORTATION


With government agency ignoring its legal obligations to the flying public, consumer group says ‘we want our money back’  WASHINGTON – JUNE…

Read More

28 MayLAWLESS U.S. DOT AND FAA REFUSE TO PROVIDE EMAILS SHOWING COZY DEALINGS WITH AIRLINE INDUSTRY LOBBYISTS


Evidence mounting that instead of serving public interest, government officials are taking orders from powerful airline industry while consumers suffer Dan…

Read More

10 MaySexual Misconduct on Airlines Gets Its #MeToo Moment—or Does It?


Congress created a task force to confront the industry’s harassment problem, but advocates worry it’s tilted in favor of management. By Justin…

Read More

28 AprUnited betting on bringing passengers into direct channels


Only time will tell if United will follow through on its recent, bold pronouncement that it will stop doing business with the Expedia…

Read More

04 AprU.S. DOT Convenes First Meeting of Reestablished Consumer Protection Committee


U.S. DOT Convenes First Meeting of Reestablished Consumer Protection Committee Without a Single Consumer Representative Travel Fairness Now says having consumers…

Read More

01 AprTravel Fairness Now Says Recent Events and Reports of Insider Dealing Show U.S. DOT Neglecting the Flying Public


Travel Fairness Now, a consumer advocacy organization representing 70,000 travelers, said today that the Federal Aviation Administration’s (FAA) response to recent…

Read More